Master Rental Agreement
MASTER RENTAL AGREEMENT
This Agreement is made between:
SURRREAL MEMORIES LLC. EVENT RENTALS and Client
1. DEFINITIONS
1.1 “Equipment” refers to all rental items, including but not limited to tables, chairs, linens, décor, backdrops, machines, and other event-related materials provided by Company.
1.2 “Event” refers to the date and location specified by Client for which Equipment is rented.
1.3 “Delivery” means the transportation of Equipment to and from the Event site by Company.
1.4 “Setup” means Company’s assembly or arrangement of Equipment as contracted.
2. PAYMENTS AND FEES
2.1 Deposit. Client shall remit a non-refundable deposit of $100 at booking. The remaining balance must be paid within 48 hours of the Event or the reservation will be automatically canceled and deposit forfeited.
2.2 Form of Payment. Accepted methods are those approved by Company (including card, Zelle, or cash). Split payments are not permitted.
2.3 Refunds. All refunds will be issued to the original payment method within 5-7 business days where applicable.
2.4 Cancellation. (a) Cancellation ≥ 48 hours before Event: deposit forfeited; any additional payments refunded minus a $50 cancellation fee. (b) Cancellation < 48 hours: Company retains delivery fee ($100) and cancellation fee ($50). (c) If Setup has occurred, setup fee ($50) is also retained.
2.5 Rescheduling. Client may reschedule once, subject to availability, with deposit applied to the new date.
2.6 Default. Failure to pay remaining balance within required timeframe constitutes cancellation.
3. DELIVERY, SETUP, AND PICKUP
3.1 Fees. Standard delivery and pickup charge is $100 (flat rate within Clark County, NV).
3.2 Setup/Teardown. A $50 fee covers both setup and teardown services unless otherwise stated.
3.3 Access. Client shall ensure clear and safe access for delivery, including proof of venue approval or park permits where applicable.
3.4 Waiting Time. A 15-minute grace period is provided at both delivery and pickup. Delays beyond this grace period will result in a waiting fee of $24.99 per additional 30 minutes. Waiting time begins once Company personnel arrive at the delivery or pickup location and are unable to complete setup or retrieval due to Client or venue-related delays.
3.5 Pickup Delay. If the Client prevents timely pickup, Company may charge an after-hours wait fee of $24.99 per additional 30 minutes. If the equipment cannot be retrieved the same day, Company reserves the right to schedule next-day retrieval with an additional $49.99 fee to cover extra labor and transport costs.
3.6 Adult Presence. Client or an authorized adult (18 +) must be present to sign at delivery and pickup with valid identification.
4. DAMAGE, LOSS, AND REPLACEMENT VALUE
4.1 Client assumes full responsibility for Equipment upon delivery and acceptance.
4.2 Client shall be liable for any loss, theft, or damage beyond normal wear.
4.3 Company may charge Client’s payment method immediately for repair or full retail replacement cost and provide photographic proof.
4.4 Company reserves 24 hours post-pickup to inspect Equipment under proper lighting for additional damage documentation.
5. ASSUMPTION OF RISK AND INDEMNIFICATION
5.1 Client acknowledges the inherent risks of using rented Equipment and assumes all responsibility for injury or property damage arising from such use.
5.2 Client agrees to indemnify, defend, and hold harmless Company, its owners, employees, and agents from and against all claims, losses, damages, and expenses, including attorney fees, as permitted under applicable Nevada law.
5.3 Client acknowledges that Company shall not be liable for any injury, loss, or damage to persons or property arising from the use, misuse, or failure of the Equipment, whether such loss results from negligence or otherwise, except to the extent caused by Company’s gross negligence or willful misconduct.
6. WEATHER AND ACTS OF GOD
6.1 Company shall not be liable for damage or failure of Equipment due to wind, rain, heat, dust, hail, flooding, or similar weather conditions.
6.2 If weather prevents delivery and Equipment has not left Company’s possession, Client may reschedule or cancel for refund minus deposit.
6.3 Once Equipment is delivered or setup begins, no refunds shall be issued for weather events.
7. PHOTO BOOTH AND RESTRICTED EQUIPMENT
7.1 Photo Booth units, backdrops, and props must be installed and removed solely by Company personnel.
7.2 Client shall not move or alter such Equipment once installed.
7.3 Setup requires 30 minutes; teardown requires 30 minutes post-event.
8. INSURANCE AND EVENT AUTHORIZATION
8.1 For large or corporate events, Client shall obtain event liability insurance naming Company as additional insured, when requested.
8.2 Client shall secure any venue or park approvals required for Equipment placement.
9. PHOTOGRAPHIC EVIDENCE
9.1 Company may photograph Equipment upon delivery and pickup for condition verification.
9.2 Such images may be stored with the rental record for up to 24 months.
10. PHOTO AND MEDIA RELEASE
10.1 Client grants Company the non-exclusive right to use photographs or videos taken of the Event involving Company’s Equipment for marketing, advertising, or social-media purposes.
10.2 Client acknowledges a separate Model Release Form may be provided for individuals appearing in photographs.
10.3 Client agrees to tag or credit Company’s social media when posting images containing Company Equipment.
11. PRIVACY AND DATA PROTECTION
11.1 Company collects personal data solely for rental and billing purposes and shall not sell or share Client information with third parties.
12. TERMINATION AND DEFAULT
12.1 Either party may terminate prior to delivery in accordance with cancellation terms herein.
12.2 Company may terminate immediately for Client breach or unsafe conditions at Event site.
13. NON-DISPARAGEMENT
13.1 Client agrees not to publish or communicate any statement, written or oral, that is knowingly false, defamatory, or disparaging about Company, its owners, or services.
13.2 Breach of this provision constitutes material default and may subject Client to civil remedies under Nevada law.
14. GOVERNING LAW AND DISPUTE RESOLUTION
14.1 This Agreement shall be governed by and construed under the laws of the State of Nevada, County of Clark.
14.2 Disputes not exceeding $10,000 shall be resolved in Clark County Small Claims Court.
14.3 All other disputes shall be submitted first to mediation or arbitration before any court action.
14.4 The prevailing party in any action shall be entitled to recover reasonable attorney fees and costs.
15. ELECTRONIC SIGNATURE AND EXECUTION
15.1 Signatures transmitted by electronic means or digital platform (including DocHub or PDF e-signature) are deemed valid and binding.
15.2 This Agreement may be executed in counterparts, each constituting an original.
16. ENTIRE AGREEMENT
16.1 This document constitutes the full understanding between the parties and supersedes all prior discussions or representations.
16.2 No amendment shall be valid unless in writing and signed by both parties.
17. ACKNOWLEDGMENT AND ACCEPTANCE
By checking agree, Client affirms that they have read, understood, and agree to the terms of this Agreement. The checkbox stands for your signature.